TradeQuote

Refunds and cancellation

Last updated 6 October 2026.

Try it before you pay

Three quotes are free, with no card and no account. That is the trial — it exists so you can see real numbers on a real job before any money changes hands. Use it.

Cancelling

Cancel at any time from the Plans page, which opens Stripe’s billing portal. Cancellation stops the next renewal. You keep access for the period you have already paid for, and nothing further is charged.

Refunds

Because of the free quotes, we do not refund a period you have already used. Two exceptions, and we apply them without arguing:

  • You were charged after cancelling, or charged twice — refunded in full.
  • The service was broken for a meaningful part of the period and we could not fix it — refunded pro rata.

On a yearly plan cancelled early, we will refund the whole months remaining if you ask. We would rather give the money back than keep someone paying for something they have stopped using.

Quotes you have already sent

They are yours. Every quote is a PDF on your phone the moment you send it, and nothing about cancelling takes it away. What stops is the ability to build new ones.

How to ask

Email info.tradequote.app@gmail.com from the address you subscribed with and say what happened. We aim to answer within two working days.